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Comethru
Jeremy Zucker
Oh...Hi There!
Welcome to my personal page! I'm Nguyen Nhu Hoang, just a Product
Specialist from Ho Chi Minh City, Vietnam. If you are using any interesting apps
on digital platform and want to build something like that. Yeah, it's my duty to serve you (′☉_☉)ง
I love to discover new things, experiment creativity and deliver excellence experience to my customers.
But how about product quality? Don't worry, I'm always on it as my main objective.
With me, product is not a standalone puzzle, I intentionally consider it as the big part of a whole project,
because I think there're combination of multiple criterias that will make a project success
while product is just a tone of a rhythm. So basically this is my working motto.
I built this page from 2018 to experiment new tech stacks. Well, now it was aging, and I haven't updated my work projects in quite a while too, so it might be a bit outdated. Sorry for that...
- Full Name : Nguyen Nhu Hoang (Mr.)
- Birthdate : 08/10/1988
- Phone : +84 902885585
- Email : hoangnn.saigon@gmail.com
- Address : Huynh Tan Phat St., Dist. Nha Be, Ho Chi Minh City, Vietnam
Education & Certificate
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2022 - 2023
Google Project Management Professional Certificate
Google Career Certificates -
2006 - 2011
Bachelor of Administration in Business Management
University of Economics Ho Chi Minh City -
2003 - 2006
Informatics & Mathematics Specialized Class
Hung Yen High School for The Gifted
Experience
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August 2023 - Now
Product Manager
Stack Tech Vietnam - R&D DivisionResponsible for developing a new CRM tailored for clients primarily within the eCommerce industries in Singapore and China. The CRM stands as a middle-layer in its B2B2C model, offering features such as Omnichannel OTP, Re-marketing Tools, CS Tools with Live Chat & Ticket Management and many more. These tools will be provided by eCommerce platforms to their shop owners to engage, enhance and boost their customer relationships.
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December 2021 - April 2023
Senior Product Owner
MoMo Digital WalletFull ownership of Loyalty Program, responsible for developing its earn & burn program type (cashback-based), solving technical issues in old version and upgrading it to new system. My remarkable achievement is successfully created new Loyalty Core, seperated and ran it along with MoMo Core to optimize both technical and business operations. Currently, Loyalty Program is only available for limited users in the 2nd pilot phase.
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January 2017 - March 2022
Freelance Project Manager (Outsourcing)
JoyLife StudioI founded a small studio in 2017 with my friends, to develop Web & Mobile App for SMEs. My role is working as project manager for multiple projects or product owner for specific features of bigger projects (outsoure-for-outsource).
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Febuary 2020 - November 2020
Director of Operations Vietnam
Team FlashResponsible in managing Team Flash eSports (AOV, LOL, FreeFire) and rebuilding Entertainment & Media dept. Despite the significant setbacks caused by the Covid-19 epidemic, I had learnt a lot of experience from my COO & BOM about true business practises. But at this time, it also dawned on me that the turbulent nature of the "Showbiz Industry" did not align with my personal characteristics - a product guy.
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Febuary 2017 - Febuary 2020
Product Lead (Deputy Manager)
FPT Telecom - FPT Play & FPT Play SportsResponsible in developing brand-new FPT Play Mobile App and Smart TV HTML as Product Lead, also build-up FPT Play Sports as a new key category. It took us 4-5 months to complete, and compare to old version, new FPT Play app decreased the crash rate from 9% to 0.5% and app ratings increased from 2.9 to 4.8 stars, new UI also had good feedback from users. Until now, FPT Play is still one of the best apps that I'm proud to be made of.
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October 2014 - November 2016
Product Designer
ME Corp - Mobo PlatformThe beginning of my product path, I realized that my experience with Axure RP is really helpful here. My project is Mobo Platform - which was used to connect all MEcorp games by implementing its SDK. It's sad to say that I was failed to make the project success, I'm lack of technical experience to understand how issues or bad operations can make a catastrophic impact. Big lessons for me.
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November 2012 - October 2014
Senior Content Editor
Asiasoft Vietnam - VTC Online - FPT OnlineAs a gamer, I started my early career path as a game content creator & editor. At this time, I learned many things about website structure, how to build them or know that how MMO games were made and operated. I also start to learn using Adobe Photoshop and Axure RP for wireframing website.
Main Skills
Soft Skills
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Problem Solving ▶ To clear the obstacles
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Creativity ▶ Copycat is not my style
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Leading & Mentoring▶ To help young members
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Team Work ▶ Listen for adaptation
Personal Skills
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Self-Learning ▶ Prefer academic sources
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English Talking▶ Lost some of vocabulary
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Communication▶ A bit straightforward
Working Tools
Achievements
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2019
Best Employee of The Year
FPT Telecom - Startup DepartmentFor achievement that work as Product Owner of FPT Play Mobile App
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2016
Best Artist of The Year
Mobile Entertainment CorporationFor achievement that work as Product Designer and Concept Designer
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2016
Best Concept Design of The Year
Mobile Entertainment CorporationConcept & Scenario Design for Mobo Characters
Featured Works
Other Clients
Get in touch
Please feel free to contact me
- hoangnn.saigon@gmail.com
- +84902885585
- Huynh Tan Phat Street, District Nha Be, Ho Chi Minh City, Vietnam