Completed

FPT Play - New Mobile App

Lead Product Owner, April 2018 - March 2019

---

Before starting the development of the new FPT Play Mobile App, I encountered several challenges with the old version. The app suffered from poor stability, with a crash rate of 8-10% and a user rating of just 2.9/5. The outdated UI design was inconvenient, unattractive to users, and completely inconsistent between the iOS and Android versions. It wasn't just about fixing these issues but more about delivering a significantly improved version. In other words, the app required a complete overhaul from Front-End to Back-End.

These images showcase the final designs of the new app. While not perfect (there are still UX and animation improvements I'd like to make), the results were satisfying and a reflection of the team's hard work. In October 2018, the new FPT Play App officially launched on the App Store and Google Play. We received a wave of positive feedback from users about the updated design, and the app's stability improved dramatically, achieving a crash rate of under 0.5%.

As a result, just two months later, FPT Play reached a 4.0 app rating—without any marketing campaigns. Not a bad achievement for the team!

Download